Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-escobares-texas.primarycareaid.com (hereinafter referred to as “Senior Care Escobares Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://senior-care-escobares-texas.primarycareaid.com.
  2. All applications, software, and digital services provided by Senior Care Escobares Texas.
  3. Interactions between users and our platforms, whether through web browsing, app usage, or communication with our team.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various user activities, including but not limited to:

  1. Using our applications and services as an authorized user.
  2. Visiting and navigating through our websites linked to this statement.
  3. Subscribing to newsletters, emails, or other communications from our team.
  4. Interacting with us via phone calls or text messages.

Personal Data Collection

We collect several types of personal data to enhance your user experience and provide tailored services:

  1. Account Information: Details related to your account creation, including usernames, email addresses, and passwords (hashed and encrypted).
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Bank account information for direct deposits or other financial transactions.
  4. Purchase Information: Records of products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking and analytics (with user consent).
  6. Location Data: Geographic location data provided by your device when using our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit to us.
  8. Social Media Information: Publicly available information from social media platforms when users choose to connect their accounts with ours.
  9. Product Interest: Details of products or services that you express interest in through our platform.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies and pixel tags), and third-party partners who assist us in providing services.

Cookies

We use cookies to enhance your experience on our website and gather analytics about user interactions:

  1. Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  2. Preference Cookies: Remembering user preferences, such as language settings or display options.
  3. Analytics Cookies: Tracking aggregated data for improving website performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by applicable laws and regulatory bodies. Once this period expires or when the purpose for data collection is no longer relevant, we securely delete or anonymize the data. Our retention periods vary based on jurisdiction and the nature of the data.

Security Measures

Implementing robust security measures is paramount to protecting your information:

  1. Encryption: We employ encryption protocols to safeguard data during transmission and storage.
  2. Secure Third-Party Processing: Partnering with trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Limiting access to personal data to authorized personnel only.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or store any personal information from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: Limiting the use or processing of your personal data for specific purposes.
  5. Data Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your personal data for direct marketing purposes.
  7. Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.
  8. Complaints and Appeals: Filing complaints with supervisory authorities or exercising other legal rights related to data protection.

To exercise these rights, please contact our Data Protection Officer via the provided contact details below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Address: Senior Care Escobares Texas, Privacy Team, [Address], [City, State, ZIP].